Bank - Omnia Wake In Nights

The Company

At Norwich and Central Norfolk Mind, we work hard to help people recover from mental health problems and develop resilience for the future. We are a leading mental health charity in Norwich and central Norfolk, providing services which make a real difference to people’s lives. We are a flexible and supportive employer providing excellent supervision and a good training package.


A 24-hour staffed residential psycho-social rehabilitation programme for people with a psychiatric disability.  This service has 14 beds and an on-site client programme that emphasises holism, wellbeing and strategies for living.

The Role

This is a rewarding role and ideally suited for anyone looking to work night. By the very nature of poor mental health, an individual’s difficulties can often intensify in the darker hours and at times when a person feels more isolated and alone.

Experience of working in a mental health setting is advantageous, however all successful applicants will be provided with full training and regular supervision.

Our vision is of a society that promotes and protects good mental health for all and one that treats people with experience of mental distress fairly, positively and with respect.

20% enhancement is paid for unsocial hours worked between 22:00 – 07:00

specific duties

  • Support people in their mental and physical well-being, and report any concerns to the management team
  • Model and champion recovery principles and practices
  • Provide crisis interventions as needed
  • Assist the management team in the development of new initiatives
  • Work with those staying at Omnia and the team to support people to stay safe using wellness recovery plans
  • Support people to navigate any barriers to achieving personally identified goals
  • Complete and maintain all such records as are required for the governance, sustainability and accountability of Omnia
  • Work to comply with regulatory body standards to maintain CQC registration
  • Work with IT equipment to input client data and use electronic calendar
  • Work with clients in such a way as to enable the provision of good quality guidance and support as appropriate to their       
  • needs, ensuring that client goals are reflected in care plans
  • Respect the confidentiality of clients, staff and volunteers and to comply with the Data Protection Act
  • Ensure that clients are treated with a respectful and helpful attitude
  • Undertake appropriate training and development
  • Observe Health & Safety policies and report any concerns to the management team
  • Carry out any other reasonable duties as requested by the management team
  • Comply with Norwich Mind policies and Codes of Conduct